Privacy Policy

Privacy Policy

Privacy Policy – By using this site, the user has unconditionally accepted the terms and conditions of use as given hereunder and/or elsewhere in the site.

1. The user may carefully read all the information on products and services as provided below.

2. This site is owned by FreshKnots Flora Pvt Ltd. No material from this site may be copied, reproduced, republished, transmitted, downloaded, uploaded or in any other manner used for commercial purposes or otherwise without the written permission of FreshKnots. Violation of this condition is a violation of copyright and other proprietary rights of the Company and/or its associates, sister concerns, or affiliates.
3. The products/services provided on this site are without warranties of any kind either expressed or implied and FreshKnots disclaims all or any of them fully. FreshKnots does not warrant that the products/services offered will be error-free, or that the defects will be corrected, or that this site or the server that makes it available are or will be free of viruses or other harmful components. 
4. There is sometime a possibility of extra charges like Octroi, Taxes or Duties which are to be borne by the recipient at the time of delivery. Please note that FreshKnots does not control these charges.
5. For Flowers, Sweets or other items that are perishable in nature, the delivery would be attempted only once. If the delivery is not executed during that attempt due to incorrect or insufficient address, recipient not at home, address found locked or refusal to accept, the customer shall still be charged for the order. No refunds would be provided for such items.
6. Since flower arrangements are hand-made, and flowers are natural products and may bloom differently, there may be a slight variation from the picture shown. However, we will make sure that we deliver the flower arrangement as close as possible to the description/ photograph show.
7. The product specifications (weight, size, color etc.) mentioned in the product photos are only approximate. Most products here are handmade items. There may, hence, be a variation in the pictures and the respective products. FreshKnots, at its absolute discretion, may deliver a similar / alternate product for reasons or exigencies beyond its control.
8. Under no circumstances whatsoever shall FreshKnots be liable for any loss of data, loss of profits or any damages whatsoever including, without limiting, any indirect, special, incidental, consequential or other damages that result from the use of or inability to use the products/services offered on the site.
9. To provide our customers with the most current information, FreshKnots will, from time to time, make changes in the Contents and in the products or services described on this Site. The prices advertised on this Site are for Internet orders. Prices and the availability of items are subject to change without notice. Any prices used on this Site may not be indicative of the actual selling prices in your area. We reserve the right to limit sales, including the right to prohibit sales to re-sellers. 
10. Users who have availed services through FreshKnots.in by selecting one or more listed service providers: FreshKnots.in reaches out to these users via SMS / E-mail / Call / WhatsApp messages Online after them to ask them for Feedback on their experience or inform them on the latest product updates from the Service provider. Freshknots.in has complete ownership of this flow of feedback collection.
11. Any such refunds/payments, if any when made shall be subject to 10% deduction on account of Bank charges and other processing overheads.
12. If the user has any questions, doubts or confusion regarding any of the terms & conditions set out herein, he should seek clarifications from us through email (orders@freshknots.in) and should wait for a written clarification before using the service.

The user of FreshKnots is presumed to have read all the terms and conditions herein and FAQ and is deemed to have agreed, understood and accepted unconditionally all the terms, conditions, procedures and risks of using the services and cannot at any time claim ignorance of any or all of them. 

Email – customer.care@freshknots.in
Contact – 9980826788